Privacy / T&Cs
Who we are
This privacy policy sets out how The Sussex Peasant uses and protects any information that you give The Sussex Peasant when you use this website.
The Sussex Peasant is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Sussex Peasant may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Our contact details
Our website address is: https://thesussexpeasant.co.uk/
Telephone number: 07843099883
Name: Ed Johnstone
The Sussex Peasant Limited is a UK registered company registration number 10199906.
Registered office address: 1st Floor 10 Sabre Close, Quedgeley, Gloucester, United Kingdom, GL2 4NZ
What type of information we have
We collect your name and email address when you register your interest. This information helps us tailor your experience, to ensure that you receive the most relevant information before any visit.
What We Do Not Collect
We do not collect any other personal data via the website other than that already outlined, and no financial, credit or debit card information.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you. We collect your name and email address when you register your interest.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
What we do with the information we have
We use this information with your consent and process this data because we have a legitimate interest in promoting our services. Your information will never be sold to a third party.
How we store your information
Your information is securely stored.
We keep the information you provide but will dispose of your information upon request. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Online puchasing
We collect information about you during the checkout process on our store. While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
Email Marketing
When you sign up for a newsletter we provide an easy opt out on every email that you will receive. We also never sell or pass on your information to third parties. If you wish to opt out of a newsletter then please use the opt out button on the email to do so as this is the fastest way of removing your personal details.
Our email marketing company retains the email even if you opt out, this is to ensure that you are in fact not receiving emails from us. If you would like to also have the email information permanently deleted, please contact us at the above address.
Internet Based Advertising
We use Linkedin, Facebook and X/Twitter advertising services and as such there are tracking codes installed on our website so that we can manage the effectiveness of these campaigns. We do not store any personal data within this type of tracking.
Cookies
We only use technically essential cookies on this site without which it will not function correctly. We have no analytics tracking or other first party cookies – we respect your privacy. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of the website.
By continuing to browse the site, you are agreeing to our use of cookies.
Links To Other Websites
Our website may contain links to enable you to visit other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please write to us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect
Please contact us if you wish to make a request.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We do not store credit card details nor do we share customer details with any 3rd parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Terms & Conditions
We reserve the right to review and amend the following conditions from time to time. The use of this website is subject to the laws of England, Northern Ireland, Scotland and Wales. Any dispute arising out of such use will be resolved under English Law. By using this website service you agree to these terms and conditions of website use. The terms and conditions below apply to all orders placed using our website.
Liability
We can’t guarantee that all the information on our website it is entirely free from errors, up to date or suitable for your use. We do not accept any liability for any loss however caused, from the content contained within the website. Please contact us should you see any errors.
Rights & Responsibilities
It is very important to us that our cheese finds its way to you safely. By ordering from us, you are providing details that are accurate, true and complete. Please ensure your payment card details are correct. It is your responsibility to check that all information that you supply is correct. Unfortunately, we will not be able to reimburse the value of any goods which have perished or damaged as a result of failure to provide accurate information. For all orders placed via telephone or the website we require an up to date phone number so that we can contact you if necessary.
Payment terms
We require full payment before sending out your order. We accept payments through DOJO gateway. When processing payments, some of your data will be passed to Dojo, including information required to process or support the payment, such as the purchase total and billing information. Please see the DOJO privacy policy for more details.
Shipping, refunds & cancellations
Our products are perishable and as such we are not be able to accept order cancellations after products have been dispatched.
We only delivery to the following postcode area – All BN, RH10/11/12/13/14/15/16/17/18/19/20, TN 5/6/7/19/20/21/22
Our Website will automatically add this cost to your order.
Copyright
All copyright, database rights, trademarks and all other intellectual property rights in the content of this website such as text, graphics, logos, images, buttons, underlying source code and software are the sole property of The Sussex Peasant. Any use (including copying, reproduction, duplication, transmission and display of content of this website) without the express written permission of The Sussex Peasant for purposes other than viewing of information or ordering goods is strictly prohibited.
